Cookie Policy for AI Information Service

Last Updated: March 23, 2025

1. Introduction

This Cookie Policy explains how our AI Information Service ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website and use our services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, our AI Information Service) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our website and services to operate, and we refer to these as "essential" or "necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our platform. Third parties may also serve cookies through our website for analytics and functionality purposes.

3.1 Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our website functions.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Targeting/Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

3.2 Specific Cookies We Use

Cookie NameTypePurposeDuration
_session_idEssentialMaintains user sessionSession
xsrf-tokenEssentialSecurity - prevents cross-site request forgerySession
ai_userFunctionalityStores user preferences for AI interaction1 year
analytics_idAnalyticsTracks anonymous usage statistics2 years
consentFunctionalityStores cookie consent preferences1 year

4. How to Control and Delete Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. Some browsers offer a "Do Not Track" ("DNT") signal whereby you may indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognizes DNT signals, we will only process your personal data in accordance with this Cookie Policy.

4.1 Cookie Preference Tool

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

4.2 Browser Controls

You can also control cookies through your browser settings. The following links provide information on how to modify cookie settings in common browsers:

5. Cookies and Conversation History

Our AI Information Service uses cookies to maintain your session and to provide continuity in your conversations with our AI system. These cookies help us:

  • Remember your previous interactions with our AI
  • Provide more relevant and contextual information based on your history
  • Improve the quality and relevance of our AI responses

As mentioned in our Privacy Policy, we store conversation history to improve our service. Cookies help facilitate this process by linking your current session with your previous interactions.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised Cookie Policy on our website. We encourage you to periodically review this page for the latest information on our cookie practices.

7. International Data Transfers

Information collected from cookies may be stored and processed in the United Arab Emirates or any other country where we or our service providers maintain facilities. If you are located in a region with laws governing data collection and use that may differ from UAE law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

8. Cookie Policy and UAE Regulations

This Cookie Policy complies with applicable UAE data protection regulations, including UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection. We are committed to adhering to local regulations regarding the use of cookies and similar tracking technologies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

[email protected]