Privacy Policy

Last Updated: March 23, 2025

1. Introduction

Welcome to our AI Information Service ("we," "our," or "us"). We provide information related to UAE cryptocurrency regulations, UAE taxation systems, and UAE Value Added Tax (VAT) through our artificial intelligence platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

2. Information We Collect

2.1 Information You Provide

  • Personal identification information (name, email address)
  • Information requests and inquiries
  • Questions related to UAE crypto regulations, taxes, and VAT
  • Any additional information you choose to share with our service

2.2 Information Collected Automatically

  • Usage data (including interaction patterns with our AI system)
  • Device information (IP address, browser type, operating system)
  • Conversation and query history
  • Time and date of your interactions with our services

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide information about UAE crypto regulations, taxes, and VAT
  • To process and respond to your inquiries
  • To personalize your experience based on your previous interactions
  • To enhance our AI's understanding and accuracy in addressing your specific information needs
  • To maintain a record of your conversation history for continuity of service
  • To detect and prevent security breaches

4. Conversation History Storage

We store your conversation history with our AI Information Service to:

  • Provide continuity in your information-seeking experience
  • Improve the relevance and accuracy of our responses
  • Allow our AI system to better understand context from previous interactions
  • Provide more relevant information based on your specific regulatory and tax questions
  • Improve our AI models and services over time

You may request deletion of your conversation history at any time by contacting our support team.

5. Data Retention

We retain your personal information and conversation history for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:

  • The duration of your use of our service
  • Technical requirements for providing our service
  • Legal obligations under UAE law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

  • Encryption of data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure data storage systems

7. Sharing Your Information

We may share your information with:

  • Service providers who assist us in delivering our information services
  • Regulatory authorities when required by UAE law
  • Third parties in the event of a merger, acquisition, or business transfer

We do not sell your personal information to third parties.

8. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate personal information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

10. Compliance with UAE Laws

Our data practices comply with applicable UAE data protection laws, including UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection.

11. Disclaimer

The information provided through our service is for general informational purposes only and should not be construed as professional advice. We do not provide consulting services. Users should seek professional advice for specific situations related to UAE cryptocurrency regulations, taxation, or VAT matters.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

[email protected]